Tel: 080-41783000 Ext.- 34 & 40 | Email: loyalty@royalorchidhotels.com, loyalty1@royalorchidhotels.com | Time: 9:30 AM- 6:30 PM

Royal Orchid Hotels

Loyalty Program - Wanderlust

Joining Bonus of 500 Points – Enrolment

Tier

Spends in Rs

Points earned

Per Point Value

Discoverer Member

100

8

0.25

Explorer Member

100

10

0.25

Pioneer Member

100

14

0.25

Tiers and Benefits

Discoverer Benefits

Enrolment/Members

Free from website, check-in desk

Points Earning

8 points for every 100 rupees spent

Tier Points Range

Member automatically gets upgraded to Explorer the moment he earns 4000 points

Upgrade Incentive

NIL

Double Occupancy

NIL

Room Booking Privilege

10 % Discount on BAR Rate

F&B Privilege

10% Discount on Dining. (Not applicable on Alcoholic Beverages & Happy Hours)

Early Check-in, Late Check – Out

NIL

Room Upgrade

NIL

Wanderlust Preferred Benefits ™

Stay for 4 consecutive nights or more and earn 2X points for the entire stay

Spa

10% discount

Laundry

10% discount

Mini Bar

10% discount (Snacks & Soft Beverages)

Birthday + Anniversary Bonus

15% discount on Stay (BAR Rates) & 15% discount on Dining in participating Hotels

Welcome Amenity

Drink of your Choice Cocktail/Mocktail/Soft beverages

Grand Sale

Early Access to sales - 48 hrs before sale start

Cancellation Fee

Cancellation fee applicable

Explorer Benefits

Enrolment/Members

Existing members, upgraded from Discoverer

Points Earning

10 points for 100 rupees spent

Tier Points Range

Member automatically gets upgraded to Pioneer the moment he earns 12000

Spa

15% discount

Upgrade Incentive

4000 Points

Double Occupancy

Pay for Single Occupancy and Stay for Double Occupancy.

Room Booking Privilege

15% Discount on BAR Rate

F&B Privilege

15% Discount on Dining.(Not applicable on Alcoholic Beverages & Happy Hours)

Early Check-in, Late Check – Out

Early check-in by 10am, late check-out by 2pm – (Subject to availability)

Room Upgrade

Upgrade to 'One-up' @ Rs. 750 + Taxes (Base Category to Next level)

Wanderlust Preferred Benefits ™

Stay for 3 consecutive nights or more and earn 2X points & 20% discount on Dining.(20 % discount on Dining will be considered on 3 consecutive room night stay)

Laundry

20% discount

Mini Bar

20% discount (Snacks & Soft Beverages)

Birthday + Anniversary Bonus

20% discount on Stay (BAR Rate) & 20% discount on Dining in participating Hotels

Welcome Amenity

Drink of your Choices Cocktail/Mocktail/Soft beverages

Grand Sale

Early Access to sales - 72 hrs before stale starts

Cancellation Fee

No cancellation fee 72 hrs before check in (Not applicable on Black Out Dates)

Pioneer Benefits

Enrolment/Members

Existing members, upgraded from Explorer.

Points Earning

14 points for 100 rupees spent

Tier Points Range

12000+ Points

Upgrade Incentive

8000 Points

Double Occupancy

Pay for Single Occupancy and Stay for Double Occupancy.

Room Booking Privilege

25% Discount on BAR Rate

F&B Privilege

20% Discount on Dining.(Not applicable on Alcoholic Beverages & Happy Hours)

Early Check-in, Late Check – Out

Early check-in by 9 am, late check-out by 4 pm, with Express Check-In(Subject to availability)

Room Upgrade

Upgrade to 'One-up' @ Rs. 500 + Taxes (Base Category to Next Level)

Wanderlust Preferred Benefits ™

Stay for 3 consecutive nights or more and get 3X points for the entire stay
Once a year - stay for 3 nights and get 4th night complimentary.
2 vouchers of 40% discount on Buffet or
À la carte valid up to 6 people.

Spa

20% discount

Laundry

30% discount

Mini Bar

30% discount on beverage (Snack Bar & Soft Beverages)

Birthday + Anniversary Bonus

30% discount on Stay (BAR Rate) and 30% discount on Dining - up to 6 people in participating Hotels.

Welcome Amenity

Drink of your Choice Cocktail/Mocktail/Soft beverages

Grand Sale

Early Access to sales - 4 days before sale starts

Cancellation Fee

No cancellation fees (Not applicable on Black Out Dates)

Terms and Conditions

Our Loyalty programmes operate under the terms and conditions as set out herein below unless otherwise expressly stated. Should you require any clarifications you can contact the Loyalty Program Member Services at …. Or email us at …..

  • "Member" means a natural person who is admitted as a member of the Loyalty Program Member Services.
  • "Points" means the loyalty points earned or awarded for utilizing the services or facilities of Royal Orchid Hotel’s
  • "Reward" is the benefit and/or service that a member can avail of through redemption of his/her points.
  • Membership and benefits of Royal Rewards program are offered at the sole discretion of Royal Orchid Hotels
  • Loyalty Program shall be applicable only at Participating Hotels and /or Participating Restaurants.
  • Membership is open to individuals who are aged 18 years and above.
  • Enrolment onto Loyalty Program must be in the individual's full legal name and a government recognized proof of identification will need to be provided upon request.
  • All stays/vouchers upgrades are subject to availability
  • The points will get expired if it’s not used for 18months from the beginning of Enrolment”
  • Eligible spends include spends on room nights on eligible rates, food and beverage in rooms, restaurants, bars, spa and coffee shops
  • Spends on rooms booked on "ineligible rates", conferences, meetings, weddings, banquets and other similar functions not considered as eligible spends

    "Ineligible rates"" for room nights are defined as:

    • Room rates where booking is made via travel agencies or Online Travel Portal
    • Room rates for group bookings, conferences, weddings, events or organised tours
    • Rooms rate paid for by an existing member
    • Rooms booked partially or completely through point redemptions"
    • Certain Hotels, Restaurants, Coffee Shops and Spa’s may not be part of the program
  • Membership and benefits of the loyalty program are offered at the sole discretion of Royal Orchid Hotels.
  • Employees of Royal Orchid and its affiliates or subsidiaries and the employees of any joint ventures or company which owns and/or manages the aforesaid hotels (collectively 'Employees') are not eligible to enrol/participate in the Loyalty Program
  • Members cannot maintain membership in, or earn points, on multiple accounts. If more than one membership account is assigned to an individual, he/she will only receive Points for one membership account. Duplicate membership accounts may be cancelled.
  • All interpretations of the Terms and Conditions and programme benefits shall be at the sole discretion of Royal Orchid Hotels
  • Two offers cannot be clubbed

Please go through the Terms & Conditions for Wanderlust Royal Orchid Loyalty Program.